• All orders are processed within 2 business days once payment has been approved. Processing time may vary on weekends or holidays. 
• Orders are shipped from our warehouse in Toronto. Delivery times vary based on the location of the recipient.
• Orders typically arrive within 2-3 business days for Ontario/Quebec/Manitoba, 5-7 business days for the rest of Canada.

*Please allow additional time for shipping to your address.

You may track your order on our website under Your Orders or Manage Order. In addition, we will email you the tracking information once your order has shipped.

Yes, all our products come with a manufacturer’s warranty. Warranty periods vary by product category. Please refer to the product page for specific details, or reach out to us for clarification.

Yes. If you already have a component list, we can build the system for you with a build service fee only.

If certain parts are unavailable, we may recommend high-quality alternative components with similar performance and compatibility.

Once the component list has been confirmed, we will provide a detailed quotation for the assembly service and any additional components if required.

If you experience any issues while using your computer, rest assured that help is available. Our dedicated after-sales technical support available 7 days a week, 12 hours a day. Simply reach out to us, and our experienced professionals will provide assistance and advice tailored to the issues you encounter.

We are happy to assist with returns or exchanges for eligible online purchases. FunHeiTech offers a 14-day return and 28-day defective item exchange garantee on most products from the date of delivery. Selected products may have different return and exchange policys. Please check our Returns &Exchanges Policy for more details.

FunHeiTech offers a 14-day return policy and 28-day defective item exchange policy on most products from the date of delivery. Check our Returns & Exchanges Policy for more details.

If 1 or more items are on back-order after an online purchase has been processed, the customer will be contacted to either change or void the order.

Yes, you can. To ensure transaction security, we will need to complete a payment verification process. This will require the cardholder’s personal information, payment information, and authorization to ship to an address different from the billing address.

Once the payment verification is approved, we will be able to ship the PC to the address authorized by the cardholder. Orders may be cancelled if the payment information does not meet our security requirements.

Yes, we provide discounts for bulk orders . Please contact us for more information and custom quotes.

Yes, All ARGB fans can sync with motherboard software, allowing up to 16 million color options or be turned off as you prefer.

Yes, all of our PCs include built-in Wi-Fi and Bluetooth unless otherwise specified.

Yes. The system is designed to be upgrade-friendly.

Yes. Every PC is professionally assembled, stress tested, and quality checked before shipping. Operation system is pre-installed, drivers are updated, Ready to game right out of the Box.